Privacy Policy

Last updated: October 15, 2025

1. Introduction

Welcome to Eldardery Glass (the “Site”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://eldarderyglass.com, contact us via our contact page, or communicate with us via email or phone.

By using our website, you consent to the practices described in this Privacy Policy.

2. Who We Are

Eldardery Glass
Website: https://eldarderyglass.com
Email: [email protected]
Phone: (+20) 102 337 9996

We design, manufacture, and supply glass products and related services.

3. Information We Collect

  • Personal Information: such as your name, email address, phone number, and any details you voluntarily provide via the contact form or email.
  • Technical Data: such as your IP address, browser type, device information, operating system, and pages visited. This data is automatically collected by WordPress and analytics tools (if enabled).
  • Cookies: our site may use cookies to improve functionality, enhance security, and analyze traffic. You can disable cookies through your browser settings.

4. How We Use Your Information

  • Responding to your inquiries or service requests
  • Improving our website’s content and user experience
  • Ensuring website security and preventing fraud
  • Complying with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. How We Store and Protect Your Data

Your information is stored securely on our web hosting servers. We use HTTPS encryption, firewalls, and restricted access controls. Only authorized personnel can access personal data, and they are required to keep it confidential.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, comply with legal obligations, or resolve disputes.

If you contact us via the contact form, we may keep your inquiry for up to 12 months for reference or customer service improvement.

7. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Withdraw consent (if applicable)
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at [email protected].

8. Third-Party Services

Our website may include links to external websites or use third-party services such as:

  • Google Analytics (for visitor statistics)
  • WordPress plugins (for forms, security, or performance)

Each third-party service has its own privacy policy. We recommend reviewing them before using their services.

9. Cookies and Tracking Technologies

Cookies help us enhance your browsing experience. You can choose to accept or reject cookies in your browser settings. For more information, see All About Cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

12. Legal Compliance

This Privacy Policy complies with:

  • General Data Protection Regulation (GDPR) — EU Regulation 2016/679
  • California Consumer Privacy Act (CCPA) — for users in the U.S.
  • Egypt’s Data Protection Law No. 151 of 2020

© 2025 Eldardery Glass. All rights reserved.